Frequently asked questions from our customers

How long does it take for an order to arrive?

Domestic orders usually arrive within 2-3 days after shipping. Once an order leaves our warehouse, there may be a delay in shipping due to factors beyond our control. Unfortunately, we cannot control how quickly an order arrives after it leaves our warehouse. It is best to contact the carrier to find out more about the location of your package and the estimated delivery date.

How do I choose the right size for me?

We have developed a universal sizing system that aims to provide a clear reference for all countries. Our size chart, which includes a conversion table for all major country sizing systems, makes it easy for you to determine the size that suits you best. The size chart is easy to find on the page of each product. /pages/sizing-guide

What payment methods do you accept?

Obanderl accepts the following forms of payment for online purchases:

• All major credit cards as shown at checkout

• PayPal: If you don't already have an account, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.

How can I track my order?

Once you have placed your order online, in the "My Account" section you can view the details of the purchase, follow its preparation and find out about the shipping.

For further questions

Please send us an inquiry using the link below or email: obanderl@pypotech.com

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